How to claim your cash back.
For eligible brand-new purchases made through our tracked retailer links. Pre-owned inventory purchases have separate pricing and discounts.
Check the offer before you shop. Cash back depends on successful tracking, retailer approval, and OneStopChair receiving the commission. Payment is arranged after verification; it is not an instant checkout discount.
Start with an eligible offer
Sign in before shopping
Register or sign in, then check the current offer’s rate, eligible products, and exclusions. Use your OneStopChair account email when submitting your claim.
Use our tracked store link
Start from an eligible offer in your account and complete checkout with the retailer. Another affiliate link or coupon may replace the tracking for your visit.
Submit your retailer order number
Return to OneStopChair and use “Claim your cash back.” Provide the order number and eligible merchandise subtotal. Keep your retailer confirmation in case we need to check a detail.
Follow your claim
View the status in My cash back. We verify the order against the retailer’s affiliate report, check returns or adjustments, and confirm commission receipt before approving payment.
Receive payment after approval
We’ll contact you at your account email to arrange payment after verification. Timing varies by retailer and may extend beyond the return period. We will never ask for your bank password or full card number.
What if my order does not appear?
Contact us with the retailer and order number using your account email. We’ll investigate the tracking and may ask for supporting order details. An order number alone does not guarantee cash back.
Do all products from a listed brand qualify?
Check the active offer and retailer exclusions before buying. A store offer can cover eligible products beyond the chairs shown on OneStopChair, but the brand name alone does not confirm eligibility.
Does this apply to dealer quotes?
Offline dealer quotes and negotiated project orders are separate. Only a qualifying purchase through an active tracked offer is eligible for this cash-back program.
How we verify your reward
Confirm the purchase
We compare the claim with the retailer’s affiliate report. When automatic reporting is unavailable, our team checks the report manually.
Check the eligible amount
Returns, cancellations, excluded products, and non-merchandise charges can change the qualifying subtotal. The offer rate applies to the retailer-confirmed eligible amount.
Confirm commission receipt
A reported order or completed return period does not by itself mean the reward is ready. We must receive the related commission before approving cash back.
Arrange and record payment
After approval, we contact you to arrange payment and update your claim status. Submitting a claim does not initiate a transfer.
Read the full eligibility and payment terms before shopping.